Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of Chelsfield Pharmacy’s website and services. By accessing our website or using our services, you agree to these terms.

2. Use of Our Services

• Our pharmacy services are intended for UK residents only.
• You must be 18 years or older to use certain services or purchase prescription medications.
• We reserve the right to refuse service if misuse or fraudulent activity is suspected.

3. Prescription Services

• Prescription medications require a valid NHS or private prescription.
• We follow UK pharmacy regulations to ensure safe dispensing.

4. Product Orders & Payment

• Prices are listed in GBP (£) and include VAT where applicable.
• We accept payments via debit/credit cards and online banking.
• Orders will only be processed after payment is received.

5. Delivery Policy

• We offer standard and express delivery options within the UK.
• Prescription medications may require additional verification before dispatch.
• Delivery times are estimates and may be subject to delays.

6. Refunds & Returns

• See our Return Policy below for details on returns and refunds.

7. Limitation of Liability

We aim to provide accurate and reliable healthcare information, but we are not liable for:

• Any harm resulting from the misuse of medications
• Delays in delivery due to unforeseen circumstances
• Errors or inaccuracies on the website

8. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website or services means you accept the latest terms.